Summary of AQTF audit information

 As a Pre-Qualified Supplier under the User Choice 2010 - 2015 program, Sun Coast Training & Accreditation is required to publish audit information in relation to its compliance with the Australian Quality Framework (AQTF)

The User Choice program provides public funding paid directly to Pre-qualified Suppliers for the delivery of accredited entry-level training to eligible Apprentices and Trainees.

The AQTF is the national set of standards which assures nationally consistent, high-quality training and assessment services for the clients of Australia's vocational education and training system.

An AQTF audit reviews evidence of an organisations' compliance with the requirements of the AQTF Essential Conditions and standards of Initial/Continuing Registration to confirm that it is achieving quality training and assessment outcomes. The process also identifies opportunities for improvement on these outcomes.

This information is published to assist apprentices, trainees and their employers to make informed decisions regarding their selection of a Pre-qualified Supplier for the delivery of training and assessment services.

RTO Details

 Audit Date:  12/03/2011

Expiry Date: 12/03/2016

 Type of Audit: Re Registration

 QUALIFICATION CODE

 QUALIFICATION NAME

 All qualifications from scope included from following training packages:

 As per scope

 As per scope

 As per scope

 RII09 Resources and Infrastructure training Package

 As per scope

 TAE10 Training and Education

 As per scope

 TLI10 Transport and Logistics Training Package (partial)

 As per scope

 Audit Outcomes

 Rectification

 WAS NON-

COMPLIANCE

IDENTIFIED?

Yes/No

 IF 'YES',

NON-COMPLIANCE

TYPE

 SUMMARY OF NON-

COMPLIANCE

 ACTIONS TAKEN TO RECTIFY THE

NON-COMPLIANCE

 HAS THE NON-

COMPLIANCE BEEN RECTIFIED?

Yes/No

 Standard 1 The RTO provided quality training and assessment across all of its operations? (1.1, 1.2, 1.3, 1.4, 1.5)

 Y

  significant

Continuous Improvement - Insufficient evidence was provided to

 demonstrate the organisation has in place processes to ensure the

 organisation's trainers/assessors systematically validate and improve

 processes, assessment tools and evidence requirements

Training and assessment strategies -

 - How industry/enterprise feedback has been used to develop and/or

   review its training and assessment strategies

 - How strategies for training and assessment ensure industry relevant

   outcomes for the nominated co-hort of students

 - RPL

 - How training strategies comply with licencing and regulatory

   requirements

Training and Materials - 30826QLD Insufficient evidence was supplied to demonstrate how the organisation has ensured training materials address the requirements of the course

Facilities and Equipment - CPC30708 Insufficient evidence to demonstrate that the simulation activity meets the resource requirements.

Assessment - HLT33107 Insufficient evidence was provided to demonstrate that the organisation has developed assessment tools to address all of the unit requirements.

 - Organisation showed an enhanced continuous improvement process for training and assessment, including  implementation and recording processes.

- Industry feeddback and recommendations included on

training and assessment strategies

 - physical resource option included within strategy

 - Process supplied for RPL

 - Age of students and corresponding rules documented in student handbook, retention rule of materials (in excess of AQTF) included in student handbook.

 - Training materials updated to include materials that meet the competency standard on communication.

 - Simulated activity matches real life activity - a record from authority form has been created

 - assessment tools reviewed and enhanced, addition of critical analysis is added, all elements of competency have been mapped and addressed  - log books updated to better reflect competencies

Y

Y

Y

Y

Y

 N

 Y

  Significant

 Insufficient evidence was provided  to demonstrate the management  systems are consistently implemented  across all of the RTO's Operations and they are systematically monitored and improved

The NRT Logo was found on a statement of attendance

 - Enhanced continuous improvement policies including systematic review of policies and procedures

 - Demonstrated correct use of Logo

 Y

Y

 User Choice Contract

 Y

 not identified

 Insufficient evidence was provided to demonstrate the organisation has retained full and complete records of 3 participants identified.

  - The organisation provided evidence of updated AVETMISS accurately reflecting student withdrawals

 Y